Role Description
This is a full-time Thailand Sales role based in Singapore at Whale Tech. The primary responsibilities of this role include driving business growth in the Thailand market, identifying new business opportunities, building and maintaining relationships with clients, and closing sales deals.
We are seeking a motivated and customer-focused individual to join our team as a Thailand Sales Manager / Key Account Sales. Your primary objective will be to maximize sales and revenue growth in Thailand through effective customer relationship management and sales strategies.
Key Responsibilities
Simple Version
Develop and expand the Thailand market by actively identifying new customers and business opportunities.
Build long-term and trusted relationships with customers and partners in Thailand.
Convert inquiries into sales opportunities by understanding customer needs and proposing suitable solutions.
Manage the entire sales cycle including prospecting, pitching, negotiation, and deal closing.
Work closely with internal teams to ensure smooth project delivery and customer satisfaction.
Achieve daily, weekly, monthly, and quarterly sales targets.
Maintain strong market awareness of Thailand retail and technology trends.
Ensure compliance with company policies and procedures.
Full Version
Sales Planning and Strategy
Develop and execute sales plans and market expansion strategies for Thailand to maximize revenue and growth opportunities. This includes understanding local market trends, competitor activities, customer behaviors, and setting sales targets.
Business Development & Relationship Management
Establish and maintain strong relationships with key clients, partners, and stakeholders in Thailand. Regularly engage with customers to understand their business needs, identify decision-makers, and uncover collaboration or upselling opportunities.
Account Management
Manage key accounts to ensure customer satisfaction and long-term business growth. Address customer concerns proactively, identify potential risks, and adjust sales strategies when necessary.
Negotiation and Deal Closing
Lead commercial negotiations for new projects and contract renewals. Understand customer requirements, present tailored solutions, and drive mutually beneficial agreements.
Cross-selling and Upselling
Identify opportunities to expand existing customer accounts by introducing additional products or services. Demonstrate the business value of Whale Tech’s solutions to strengthen long-term partnerships.
Reporting and Forecasting
Maintain accurate sales records, pipeline updates, and account performance reports. Provide regular business updates and sales forecasts to management.
Cross-functional Collaboration
Collaborate closely with internal teams including marketing, product, operations, and customer success teams to deliver excellent customer experiences and support business growth in Thailand.
Compliance
Ensure compliance with company policies, procedures, and local business practices.
Qualifications
Proven track record in B2B sales or key account management.
Experience managing or developing the Thailand market is preferred.
Fluency in English and Thai is highly preferred.
Strong understanding of software or hardware technologies.
Prior experience in the Retail sector is a plus (F&B, Fashion, GMS, Beauty & Cosmetics, Automotive, etc.).
Self-motivated with a highly competitive and result-driven mindset.
Strong communication, negotiation, and stakeholder management skills.
Able to work independently in a fast-paced and multicultural environment.
Based in Singapore and willing to travel frequently to Thailand.
