• Quick & cost efficient provision of an effective measure for emerging complaints• End to end coordination of activities for a fast problem resolution• Tracking of the complaint from acceptance to effectiveness
• Perform Q analysis for detected errors from internal / external development, provide resolution measures in close alignment with development teams / suppliers
• Confirm effectiveness of resolution measures & lessons learned
• Communication & interface to internal / external stakeholders
• Escalation in case of time delay
• Quality representative for customer interface and project work
任职要求
• M.Sc. in Automotive/Engineering/Electronics/Computer Sciences/ Master degree in other relevant area preferred
• Working Experience:Min. 5 years in automotive industry / related quality background Expert level for VW& ADAS industry related processes(FAP Failure Elimination Process) and related Quality Methods (VDA2 PPA,VDA MLA and related)
• Knowledge, Skills and abilities:
Analytical, team-work minded, coordinative, willing to communicate, persuasiveness
Experience in Quality Assurance or development
Coordination and moderation skills
Thinking and acting economically
Preparation and presentation of complex information
Customer-oriented and proactive mindset
Process-driven attitude with hands-on mentality
Willingness to travel
• Proficient English skills
