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海柔创新 · 具身智能

Software Business Analyst (South Korea)

韩国 社招 · Full-time Delivery & Service

职位描述

Key Responsibilities: Own end-to-end software requirements management for commercial projects: requirement gathering, analysis, implementation, acceptance, and change management. Conduct requirement workshops with domestic and overseas customers; translate business needs into functional specifications (FDS, interface documents) and secure customer sign-off. Manage software delivery for assigned projects from pre-sales through implementation close-out; ensure high-quality solution delivery to all software system users. Collaborate with product and R&D teams to feed back field requirements and customer insights, driving product iteration and improvement. Support continuous improvement of software delivery processes, templates, and methodologies; contribute to team knowledge sharing and training. Manage customer expectations and drive satisfaction; provide technical, product, and project management support to customers and internal operations teams.

任职要求

Qualifications: Bachelor‘s degree or above in Computer Science, Logistics, Robotics, or related field. 3+ years of experience in requirements analysis and project delivery for WMS, logistics planning, or IT systems. Strong business analysis, logical thinking, and documentation skills; able to lead requirement development and management independently. Language: Professional proficiency in English required as a working language; Korean native or professional proficiency is strongly preferred for Korea-facing projects; Chinese (Mandarin) is a plus. Willingness to travel domestically and internationally as required.
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